If you’re an Adobe Illustrator user, you may have encountered the genuine software warning that pops up when using the software. This warning is designed to alert users when their software is not genuine, which means it may be pirated or unauthorized. However, if you’re experiencing this warning and you know that your software is genuine, it can be quite frustrating. Fortunately, there are steps you can take to turn off this warning and use the software without interruption.
1. Update Adobe Illustrator:
First and foremost, make sure that your Adobe Illustrator software is fully up to date. Oftentimes, genuine software warnings can be triggered by outdated software. By updating to the latest version, you may find that the warning no longer appears.
2. Verify Software Authenticity:
If you believe that your software is genuine, you can verify its authenticity through Adobe’s website. By providing your product information, such as the serial number, you can confirm whether your software is authorized. If it is, you can proceed to the next step.
3. Contact Adobe Support:
If you have verified the authenticity of your software and are still experiencing the warning, it may be necessary to reach out to Adobe support for assistance. They can help troubleshoot the issue and provide guidance on how to resolve the warning message.
4. Disable Genuine Software Integrity Service:
Another workaround to turning off the genuine software warning is to disable the Genuine Software Integrity Service. This service is responsible for checking the authenticity of Adobe software. To disable it, open the Task Manager, go to the Services tab, locate the Genuine Software Integrity Service, and then right-click to stop it. Keep in mind that this is a temporary solution and may not be recommended by Adobe.
5. Check for Third-Party Plugins:
Sometimes, third-party plugins or extensions can trigger the genuine software warning in Adobe Illustrator. Try disabling or uninstalling any non-essential plugins to see if the warning disappears.
6. Reinstall Adobe Illustrator:
As a last resort, you can try reinstalling Adobe Illustrator. This can help reset any potential issues that may be causing the genuine software warning to appear.
It’s important to note that Adobe takes software piracy and unauthorized use very seriously, and it’s always best to ensure that you are using genuine and authorized software. Following these steps can help resolve the genuine software warning while also ensuring that you are in compliance with Adobe’s licensing terms. If you’re still unable to resolve the issue, seeking assistance from Adobe support is the best course of action.